ss77 Casino
Privacy Policy

1.Introduction

ss77 Casino ("ss77," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ss77 online gaming platform at ss77.one (the "Platform"). This Privacy Policy describes how ss77 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy applies to all registered players, visitors, and users of the ss77 Platform, including those accessing ss77 from anywhere in the Philippines — whether in Manila, Cebu, Davao, Quezon City, Makati, or elsewhere across the archipelago.

This Privacy Policy should be read together with the ss77 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2.Personal Data We Collect

ss77 collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties in connection with identity verification and payment processing. The categories of personal data ss77 collects include:

ss77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments or as mandated by PAGCOR regulations.

3.How ss77 Uses Your Personal Data

ss77 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your ss77 player account, including verifying your identity and age in compliance with Philippine gaming regulations (21+ requirement).
• Service Delivery: To provide access to ss77 games, process deposits and withdrawals in Philippine Peso, and deliver the full range of ss77 Platform services.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the ss77 Platform.
• Responsible Gaming: To monitor gaming behavior, enforce responsible gaming tools (deposit limits, self-exclusion), and identify players who may need support — in accordance with PAGCOR player protection standards.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your ss77 account.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — where you have provided consent or where ss77 has a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, improve Platform performance, develop new features, and enhance the overall ss77 player experience.
• Legal Claims: To establish, exercise, or defend legal claims arising in connection with your use of the ss77 Platform.

4.Legal Basis for Processing

ss77 processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual Necessity: Processing required to perform the contract between you and ss77 — including account registration, game access, and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, KYC requirements, and other applicable Philippine legal obligations.
• Legitimate Interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and service improvement — where ss77's legitimate interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and certain optional data uses — where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.Data Sharing & Disclosure

ss77 does not sell your personal data to third parties. ss77 may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners — to process deposits and withdrawals in Philippine Peso.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify player identity and comply with regulatory requirements.
• Game Software Providers: Licensed game developers and live dealer studios whose games are available on the ss77 Platform — to the extent necessary to deliver game services to you.
• Regulatory Authorities: PAGCOR and other Philippine government agencies — where disclosure is required by law, court order, or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies — where disclosure is required to prevent, detect, or prosecute criminal activity, including fraud and money laundering.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by ss77 — subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ss77's business — where your personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

6.Cookies & Tracking Technologies

ss77 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies ss77 uses include:

• Strictly Necessary Cookies: Essential for the Platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, language settings, and display options to personalize your ss77 experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ss77 Platform — helping ss77 identify areas for improvement and optimize performance.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot activity on the Platform.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ss77 Platform. ss77 does not use cookies to serve third-party advertising on the Platform.

7.Data Retention

ss77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements under Philippine law.

Specifically:

• Account and identity data is retained for the duration of your active ss77 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML law.
• Gaming history and responsible gaming records are retained for the duration of your account and for a period thereafter as required by PAGCOR regulations.
• Customer support communications are retained for a period of three (3) years from the date of the last interaction.
• Marketing consent records are retained for as long as ss77 relies on that consent as a legal basis for processing.

When personal data is no longer required for any lawful purpose, ss77 will securely delete or anonymize it in accordance with ss77's data retention and disposal procedures.

8.Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ss77:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ss77 holds about you and information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by ss77.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ss77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ss77's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller, where technically feasible.
• Right to Withdraw Consent: The right to withdraw consent to processing at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ss77 has processed your personal data in violation of applicable law.

To exercise any of these rights, please contact ss77's Data Protection Officer using the contact details in Section 12 of this Policy. ss77 will respond to all verified requests within thirty (30) days, as required by Philippine law.

9.Data Security

ss77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ss77 Platform.
• Encryption of sensitive data at rest, including financial and identity data.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability management.
• Multi-factor authentication requirements for account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ss77 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10.Children & Minors

The ss77 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations applicable to casino-style gambling. ss77 does not knowingly collect personal data from individuals under the age of 21.

If ss77 becomes aware that personal data has been collected from a person under the age of 21, ss77 will take immediate steps to delete that data and close the associated account. If you believe that ss77 may have inadvertently collected data from a minor, please contact ss77 immediately using the details in Section 12.

11.Changes to This Privacy Policy

ss77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or ss77's data processing practices. The date of the most recent revision is displayed at the top of this Policy.

Where changes are material, ss77 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the ss77 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

ss77 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected.

12.Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ss77's handling of your personal data, please contact ss77's Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the ss77 Platform
• Response time: Within 30 days for data subject requests; within 24 hours for general inquiries

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with ss77's response to your privacy concern.